Monitoring & Tracking SLA
SLA On-Time
Hampir Terlambat
Akan terlambat dalam 24 jam
Terlambat
Melebihi SLA deadline
Service Terlambat ⚠️
!
Tidak ada service request terlambat!
Monitoring Real-time Service
| Request ID | Customer | Teknisi | Status | Due Date | Progress | SLA Status |
|---|---|---|---|---|---|---|
| Progres | 65% |